Waiter Interview Questions and Answers

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There are many things that an interviewer looks at during the interview process.

This includes an individual’s body language, confidence level and the ability to understand questions and respond accurately.

The fear of saying something wrong is what plagues most of us, making us forget answers to questions even if we know them like the back of our hands. This fear is what needs to be overcome.

Let go of the fear of interviews so that you can respond to interview questions as well as the responses given below:

 

Waiter Interview Questions and Answers

 

As a waiter, how do you feel about working on your feet for long periods of time?
Staying on one’s feet comes with the territory and doesn’t really bother me. My work is demanding so it keeps me on my toes, taking the edge off feeling tired.

What skills do you possess specifically that help you in your role as a waiter?
I am a pleasant individual with exceptional experience in servicing patrons so that they leave happy and come back for more. My suggestive selling skills are impeccable and my knowledge of handling food and beverage services is also quite well-placed.

Do you think that suggestive selling is unethical?
No, I don’t believe that it is. Through suggestive selling, one is simply reminding a customer if he or she may be forgetting to order something, or providing them with information on what else is available that they may like. While it may generate additional revenue for the restaurant, it also provides satisfaction to the patrons.

What have been your main duties as a waiter in the past?
Greeting and seating customers, offering menus, providing suggestions according to their specific likes, responding to customers’ questions regarding ingredients and cooking times, and ensuring that all orders are delivered on time, I have handled it all!

How would you handle a situation in which a customer’s order was delivered incorrectly and he wasn’t too pleased about it?
As my training dictates, I will apologize to the customer and make sure that a new order is expedited. I will then look into the matter to determine why an incorrect order was sent.

If you were required to fill in the shoes of a cashier for a week, would you be able to do justice to it?
Definitely. I am well-versed in handling POS systems and can easily process both cash and credit card payments, along with making sure that the cash drawer is balanced at the end of the shift.

As a waiter, how do you feel about working on your feet for long periods of time?
Staying on one’s feet comes with the territory and doesn’t really bother me. My work is demanding so it keeps me on my toes, taking the edge off feeling tired.

What skills do you possess specifically that help you in your role as a waiter?
I am a pleasant individual with exceptional experience in servicing patrons so that they leave happy and come back for more. My suggestive selling skills are impeccable and my knowledge of handling food and beverage services is also quite well-placed.

Do you think that suggestive selling is unethical?
No, I don’t believe that it is. Through suggestive selling, one is simply reminding a customer if he or she may be forgetting to order something, or providing them with information on what else is available that they may like. While it may generate additional revenue for the restaurant, it also provides satisfaction to the patrons.

What have been your main duties as a waiter in the past?
Greeting and seating customers, offering menus, providing suggestions according to their specific likes, responding to customers’ questions regarding ingredients and cooking times, and ensuring that all orders are delivered on time, I have handled it all!

How would you handle a situation in which a customer’s order was delivered incorrectly and he wasn’t too pleased about it?
As my training dictates, I will apologize to the customer and make sure that a new order is expedited. I will then look into the matter to determine why an incorrect order was sent.

If you were required to fill in the shoes of a cashier for a week, would you be able to do justice to it?
Definitely. I am well-versed in handling POS systems and can easily process both cash and credit card payments, along with making sure that the cash drawer is balanced at the end of the shift.

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