Computer Repair Technician Resume Sample

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Overview

Resume writing advice is a great part of the entire career. Resume layouts are a forever debate but the best advice that anyone can give to you is to keep it simple. The simpler your format, the easier it is to understand. And the easier that it is to understand, the more chances that you will be chosen for an interview.

So here is a simple resume format to help you build yours:

Related: Computer Repair Technician Resume Sample 1

 

Computer Repair Technician Resume Sample

 

Chris Dean

28 Barefoot Lane ? Frederica, DE 08745 ? (000) 141-8544 ? chrisdean @ email . com


COMPUTER REPAIR TECHNICIAN

Known for repairing and troubleshooting hardware and software problems with special focus on ensuring continuous functionality.

Performance Summary: Technically savvy Computer Repair Technician with 14+ years’ extensive experience in providing support related to computer repair and maintenance to large organizations. Exceptionally skilled in upgrading and maintaining existing computer systems and assisting in installing new ones. A meticulous individual who efficiently determines users’ needs and provides them with correlating technology solutions.

• Competent at setting up computer and network security measures to ensure complete safety from external and internal threats
• Special talent for configuring computer networks such as LANs, WANs and MANs, aimed at ensuring consistency of information flow between offices

AREAS OF EXPERTISE

• Network Maintenance • Hardware and Software Upgrades
• Problem Diagnosis • Network Equipment Setup
• Technology Coaching • Installation Walkthroughs
• Breakdown Prevention • Ticket Response
• Security Measures • Frontline Customer Services
• Performance Analysis • Settings Adjustments

PROFESSIONAL EXPERIENCE

The Arnold Group, Frederica, DE (8/2014 to Present)
Computer Repair Technician
• Introduce the concept of “remote troubleshooting” resulting in a great increase in customer satisfaction levels
• Successfully repair a bug in the LAN that had gone undiagnosed for 3 months and was causing the LAN to misbehave
• Respond to telephone calls for computer configuration assistance
• Provide users with information on how to install software and correlating licenses
• Walk users through each step of installation to ensure that proper installation procedures are followed
• Fix software and hardware issues by performing troubleshooting and diagnostic activities
• Test systems to make sure that they are properly installed and get rid of any bugs that may cause problems later on

AAG Co, Frederica, DE (5/2006 to 8/2014)
Computer Repair Technician
• Implemented advanced security measures on the WAN, saving it completely from harm that it may have been subjected to owing to the potent virus Trojan L4
• Suggested the implementation of a ticketing system for non-emergency computer repair problems, increasing efficiency of emergency problem resolution by 66%
• Installed peripherals such as printers and scanners and ensure their functionality
• Troubleshooted a variety of computer and network related problems in real time
• Assisted in setting up, configuring and troubleshooting network issues and problems
• Responded to tickets generated for assistance in handling computer hardware and software problems

Diebold, Frederica, DE (1/2002 to 5/2006)
Computer Repair Aide
• Assisted clients in determining problems with their computers by asking questions
• Installed software and hardware components according to the specific instructions of the client
• Configured existing computer systems and provided assistance in configuring networks and component
• Tested installed software and hardware peripherals such as printers and scanners to ensure their functionality
• Handled inventory of computer software, hardware and licenses in a safe manner

EDUCATION
Frederica Technical College, Frederica, DE – 2001
Bachelor’s Degree in Computer Science

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