Service Cashier Resume Sample

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The work of a service cashier is a little different from the one that works in a retail store for instance. So it stands to reason that a resume for this position will be slightly different too – albeit some overlapping information.

Creating a resume for a service cashier position will firstly require you to determine what the job description is exactly. Once you have done this, you can fill out each resume section accordingly. Done with the research? Here is a sample that you can use to write your own resume for a service cashier position:

 

Service Cashier Resume Sample

 

Mark Hamilton

1920 Johnson Avenue ? Englewood Cliffs, NJ 66024 ? (999) 999-9999 ? markhamil @ email . com


Service Cashier

SUMMARY: Dependable, results-driven individual with a solid background in handling cashiering duties in the automotive service industry. Deep understanding of processing payments for work completed on automobiles and purchased parts. Well-versed in inspecting service repair orders for proper completion and accuracy
• Documented success in calculating appropriate taxes to be charged according to varying categories
• Skilled in handling requests for services over the telephone and in person
• Proficient in ensuring that complaints are handled promptly and according to dealership guidelines

CORE COMPETENCIES

• Invoicing • Bookkeeping • Tax calculation
• Warranty guidelines • Cash-in/out • Reconciliation
• Labor rate control • Process-driven • Stocking
• Vendor relations • Inventory maintenance • Complaint handling

SELECTED ACHIEVEMENTS
• Introduced the concept of 10 Foot Rule, which increased customer satisfaction by a huge margin
• Implemented a complex tax calculation system which reduced invoicing time by 60%
• Set up a customer service history file systems which increased efficiency when pulling out information of return customers
• Reconciled a particularly stubborn cost amounting to $92000 which the company accounts showed as “missing”

PROFESSIONAL EXPERIENCE

Capitol Auto Group, Englewood Cliffs, NJ | 6/2008 to Present

Service Cashier
• Greet customers as they arrive to the store and ensure that they are handed over to sales associates
• Assist customers in determining their need for parts replacement and purchase
• Provide choices and price comparisons and suggest brands which will best suit their needs
• Print repair and replacement orders, parts invoices and itemized bills according to service provided
• Ascertain that service charges are billed according to the time or type of work involved
• Record the amounts received from customers and prepare correlating cash reports
• Balance cash drawers at the beginning of each shift and at the end
• Process credit card and cash payments and tender change
• Calculate taxes on purchases, discounts and other charges and apply to appropriate accounts
• Prepare bank deposit slips on a daily basis and ensure that all cash collected is deposited at the end of the day
• Handle accounting and bookkeeping activities pertinent to each transaction
• Ascertain that customers’ complaints are handled promptly and suggestions are taken into account

The Automobile Agents, Englewood Cliffs, NJ | 1/2002 to 5/2008

Customer Service Cashier
• Prepared invoices on predefined invoicing systems against each transaction
• Provided customers with information on parts availability and pricing
• Calculated discounts and taxes and provided customers with actual payable amounts
• Updated customers’ service history files
• Oversaw parts inventory by ensuring sufficient parts are available at all times

EDUCATION
Diploma: Englewood High School, Englewood Cliffs, NJ – 2001

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