Falling under the broader category of “cashiers”, restaurant cashiers operate cash registers to handle payments taken in exchange of services rendered. Typically, restaurant cashiers work at the counter where they are also at times required to take and process orders – especially in take away windows.
In fine dining restaurants, cashiers have dedicated cash handling jobs where they ring up patrons’ bills and print them out so that they can be presented to them. They also take payments in form of cash and process credit and debit cards – and tender change.
It is very important for restaurant cashiers to be savvy in cash handling. A little knowledge of bookkeeping also helps as cashiers have to handle some accounting activities as well. Prerequisites for working as a restaurant cashier include possessing a high school diploma at the very least and having some knowledge of the food service business. One has to have good mathematics skills and basic computer awareness, along with exceptional customer service knowledge.
Since restaurant cashiers work in the food service industry, they are often asked to fill in for hosts / waiters, so it is also important for them to know how to take orders and serve food.
Following is a list of some common duties that a restaurant cashier performs on a regular work day. You may use these phrases to advertise a job or to build a restaurant cashier resume.
Restaurant Cashier Duties and Responsibilities
• Welcome customers who enter the restaurant and ensure that they are being looked after by waiters
• Ascertain that menus display the correct pricing and tax information
• Change prices or tax information on menus as per instructions from the management
• Operate cash machines and POS to calculate customers’ bills
• Check bills to see if the correct amount has been displayed and print them out
• Place printed bills in folders to be presented to customers
• Answer customers’ questions regarding billed items
• Record totaled amounts, including expenses in restaurant’s database
• Inform customers about available modes of payments
• Take cash payments in exchange of services rendered
• Process credit and debit card payments and ensure that customers sign receipts
• Assist waiters and servers during rush hours by packing takeaways and leftovers
• Keep track of inventory and ensure that restaurant supplies are ordered on time
• Count cash in the cash register at the end of each shift and ensure that it tallies
• Sort, count and wrap currency and coins and arrange for them to be deposited to the bank
• Ascertain that there is sufficient change available at the beginning of each day
• Post charges against customers’ accounts and follow up with them for payments